Lehigh Valley Health Network
Health System & Identity Branding Campaign
Springboard was hired to perform a comprehensive brand engagement to help LVHN strengthen their brand. Like many healthcare organizations, theirs was a “house of brands,” creating what they called “logo soup.”
First, Springboard identified LVHN’s unique market position, brand promise and pursued a master brand strategy. Thus, resulting in a new name for the organization, a new logo and a powerful new tagline: A Passion for Better Medicine.
Next, the new brand strategy was launched internally through a series of employee forums, a brand book, brand launch video and a graphic standards manual.
Externally, the brand was launched at an annual community meeting and through an integrated marketing campaign that included award-winning television, print, radio, outdoor and web/social media campaigns.
This master brand strategy, positioning and advertising campaign helped LVHN achieve record high awareness, preference and usage. Ultimately propelling them to become the market share leader.