Improve Performance and Facilitate Transformation to New Models of Care Offer Focused, High-Value and Profitable Business Solutions to Assist Members and Maximize IHA’s Revenue Base Enhance and Spread regional quality improvement initiatives through the Hospital Improvement and Innovation Network (HIIN) and plan for the future of HIIN Engage all healthcare providers, including physicians, to identify and share learnings in enhancing patient safety through the Midwest Alliance for Patient Safety Grow IHA’s Patient and Family Advisory Committee to improve outcomes by accelerating the patient and family voice Develop strategies and convene stakeholders to deal with the opioid crisis in Illinois Examine the portfolio to ensure business lines are optimized to meet member needs and drive revenues to support advocacy efforts Develop new strategic business partnerships to enhance member value Diversify and grow business customer base by increasing revenue from non-acute customers across the portfolio 12